Connectprof Order Detail Window

With ConnectProf, you can collect your orders from the marketplace in a single panel. You can review and process your orders with their details from ConnectProf admin panel. 

Click Admin Panel > Orders page to examine the order detail. 

Orders page will open. 

Select the order you want to examine the detail and click the "+" button. 

The "+" button opens the order detail window. From the detail window, you can review transactions such as customer information, invoice, delivery, shipping, order products, order history, payment method, transfer and update. If you wish, you can also make manual order transfer from the order detail. 

Customer : It contains the customer information that placed the order. 

General information field contains code, user name, e-mail address, name-surname information, telephone and ID numbers. 

Address information field contains country, state, province, district, postcode and description fields. 

NOTE : ID numbers are reflected in the ConnectProf panel in the same way as they come from the marketplace services due to KVKK. For example, in Trendyol, the ID number may come in the form of "11111111111". 

Invoice : The customer's invoice information is included. General information and address information are available. 

Delivery : It contains delivery information with general and address information of the customer. 

Shipping : It is the shipping information of the order. 

Shipping information field contains company name, tracking number, cargo barcode, package number and tracking address. 

Charge information field contains shipping fee and service information. 

Other information field contains order note. 

Order Products : Ordered products, shipping company and prices are listed in this field. 

Product code, barcode, number of products received, price and amount paid are displayed separately for each product received. 

Cargo company name, transport and service costs are listed in the cargo company field. 

History : It is the date-based history of the order status. You can examine in detail. 

Payment Method : There are payment method, discount coupon, total amount paid, discount, shipping cost, service fee and grand total fields. 

Transfer update : The order's marketplace status, Cargong and shipping status change field and e-commerce transfer status field are available. 

Marketplace status field contains Order Number and order status information. 

In the Change shipping status with Cargong field, you can use the Cargong Account Cargong integration for your shipping transactions. If it says no account found, you can create it from my accounts page.

If you have transferred an order to your e-commerce in the e-commerce transfer status area, you can check the order e-commerce order code and status from this area.

From the transactions area, if the order has not been transferred to your e-commerce site, you can transfer your order to your e-commerce with the "Send Order" button. 

You can also resend the transferred order with "Resend Order". Take care not to use this field frequently, since the transactions made are not reversed, you may experience situations such as stock problems and order duplication.